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When you use the indirect strategy to deliver bad news, the recommended order of ideas is a. buffer, reasons, bad news, and closing. ANSWER: a RATIONALE: When applying the indirect strategy to deliver negative news, follow this order: buffer, reasons, bad news, and closing.
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Response Feedback: Rationale: Business communicators who work with bad news have many goals, including explaining the problem clearly and completely, projecting a professional image, conveying empathy and sensitivity, being fair, and maintaining friendly relations. Question 32 1.875 out of 1.875 points When you use the indirect strategy to deliver bad news, the recommended order of ideas is Selected Answer: c…
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When delivering bad news, you should always use the indirect strategy to soften the impact. FALSE When expressing thanks or offering congratulations, a purchased card is more impressive than a handwritten note.
Using the direct strategy to deliver bad news is appropriate for all of the following situations except _____ . … What is the correct order of ideas when using the indirect strategy to reveal bad news? Buffer, reasons, bad news, pleasant close … When delivering bad news in person, you must first decide if the negative news is newsworthy.
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When delivering bad news, you should always use the indirect strategy to soften the impact. F A negative-news message that is organized indirectly should begin with a buffer.
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When you use the indirect strategy to deliver bad news, the recommended order of ideas is Buffer, reasons, bad news, and closing All of the following are goals of an adjustment message except to